FINANCE DEPARTMENT

“ ” Mike Grant is the guy to go to! You simply call him, tell him what you are looking for and he won't stop until you are driving away in exactly what you want. He has been my go to sales guy and will continue to be for future purchases!

“ ” Bryan Carrier went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Bryan!

“ ” Had a great service appointment with John Scales and CJ (Tech with very long last name). Both were professional, to the point, and offered me a solution to a mechanical problem that not only saved me about 80% of the original quote, but was practical and did not result in unnecessary work being...

“ ” Garrett was a phenomenal salesman and we thoroughly enjoyed purchasing our Tacoma from him! He is personable, accurate with details, and made our experience at Deny Menholt one that we would 100% recommend!

“ ” Denny Menholt Toyota’s service department is fantastic. Their shop rate is surprisingly competitive but more importantly, they have genuinely competent technicians who do a great job every time we take in our old Toyota tractors for service/repairs. Their service writer, Michelle, is brilliant....

“ ” Trever went out of his way to determine my needs and quickly identified the vehicles for test driving. He took his time with each of the vehicles that fit my criteria. We went to lunch and upon returning, he correctly identified the vehicle we came back to purchase and already had it washed. We...

“ ” Garrett was very easy to work woth, kept me informed through every step of the process, and I am very happy with my experience Denny Menholt Toyota!

“ ” Phil Cyber son was exceptional in guiding us through our recent vehicle purchase. Very knowledgeable and helpful explaining the vehicle featured.

“ ” I had the chance to work with CJ in the service department, and he was awesome and very reassuring every step of the way through my troubles. I’d be happy to speak with him again in the future and will definitely let others know he’s a great person to talk to

“ ” Best car buying experience I have ever had. Dan was super knowledgeable and accommodating. Would definitely recommend!

“ ” Nick and Kris were great in helping me find my new ride! Got a great price and a good deal for my trade in. Thank you boys!

“ ” Excellent service and professionalism

“ ” I was on a long road trip from Washington State to Norfolk Va, I had an alternator go out, and already had stays and plans booked. This place was able to get me in and out within an hour and a half. Their compassion, and effort was able to keep this from being a nightmare journey. If I am ever back...

“ ” During a cross-country trip, my son's 2000 4Runner started having engine problems. It was a stressful situation because my son had to be in Boston in 3 days. We took the car to Menholt Toyota. Our issue was handled by John Scales in the Service Dept. John was able to get the 4Runner in for service...

“ ” During a cross-country trip, a bird struck my radiator and punctured the core on July 3rd as I was heading into Badlands National Park. I managed to get the car to Rapid City, and after the long Fourth of July weekend, I brought it in and spoke with Eric in the service department. He and one of the...

“ ” Great deals, great people. Ask for kris.

“ ” One of the best Toyota dealerships in the country. We travel the country in our RV, pulled by our amazing Tundra so we see a lot of dealerships. Staff was very knowledgeable and helpful, clearly explained in detail the EPR oil treatment recommended for our 90,000 mile checkup up. Robert was patient...

“ ” After having a not great attempted buying experience at another dealership in town, we decided to try out Denny Menholt Toyota. Dan was very friendly and informative on the vehicles I was interested in. I let him know the parameters I needed to stay in for a vehicle, and he stayed in them...

“ ” I was driving across country when near wall I started having some car issues. Called Menholt Toyota while driving made an appointment next morning. Showed up early hoping to get done and back on the road. They (Eric) took me hours before my appointment! Excellent service!!! Back heading home. Need...

“ ” First we’ve found working with Trever Neal most pleasant. He is enthusiastic, very knowledgeable, never takes a guess to answer a question and if he’s (rarely) not absolutely sure he finds the answer elsewhere, making our purchasing decisions logical, knowledgeable and simple. It was rewarding...

“ ” I recently purchased a car from Johnny Trokey, and the experience was exceptional from start to finish! The staff were incredibly friendly and knowledgeable, making the entire process smooth and stress-free. They took the time to understand my needs and preferences, ensuring I found the perfect...

“ ” Our thanks to the team at Denny Menholt Toyota for their services and kindness during our recent need for emergency service. From getting prompt service to getting transportation to and from our hotel to the complementary car wash everyone was great. As people who had traveled from Canada it's nice...

“ ” Enjoyed the experience. Sales people were friendly and easy to work with.

“ ” Nick Thurman was very honest and knowledgeable. He provided excellent customer service and followed up with me promptly. 10/10

“ ” Mike G was so awesome! Helped us purchase husbands dream truck ❤️ he went above and beyond and was very patient with us. We did not feel any pressure and they were so easy to work with. Id recommend Mike to anyone looking to buy a vehicle. He is a kind and genuine man!

“ ” Had a great experience buying a 4Runner for my wife. Trevor Neal made the process painless and took great care of us throughout and my wife is thrilled with the new SUV.

“ ” Nick Carter (salesman) was GREAT!!! I wanted a vehicle that wasn't on the lot. He kept looking for about one year, and finally found one that met my requirements. All Employees at Denny Menholt are excellent to work with! I highly recommend Denny Menholt Toyota!

“ ” They definitely were not willing to deal much, but when I discovered a problem with the vehicle before I even purchased it, they fixed it. The salesman was ok. I do wish their service dept people werent so darn rude and sexist. Ive been there 3 times and they were incredibly rude each time, the...

“ ” We purchased this car.

“ ” Exactly what I hoped it wouldn't be. I took a car, with a rebuilt/salvage title from 2016, in to see if they'd be interested in buying it. The 2nd star comes from the gentleman being courteous with the offer of drinks and letting me use his charger... otherwise it'd be a 1 star, negative 3 if...

“ ” We are travelling (not from here) and had leak in rear tire of our 2023 Sienna. Stopped at this dealership to see if they could help us out via Toyota Care, they could not and referred us to local tire center. Previous travel and stop at a dealership in Tennessee, they fit us in right away.

“ ” Service department is incompetent. Had a defective rear ball bearing replaced only to find out the alignment is off and it has been driving like crap since the work was done. I will be contacting corporate on this issue.

“ ” Was truly looking at buying or leasing a new Tacoma but after the sales manager said if he had it his way he wouldn't honor Toyota specific rebates and deals, yeah I love Toyota but not this dealership there high prices on almost all the vehicles way above market especially used vehicles. Drive to...

“ ” Get glossy mailings every month addressed to me and another addressed to my deceased father. Have been trying to get off the mailing list for 2 years. Dealer says I have to call corporate. Corporate says the dealers are in charge of mailings. Tried to call Denny but he's not around, even though his...

“ ” Aside from Kris worst dealership experience ever. Hardly any new cars to look at, and the tall white sales guy was a jerk to Kris, and my family who was working with him.

“ ” Melissa was fantastic. Other than that Toyota in Rapid City has been absolute garbage. Toyota replaced my cv axles on my 2006 Tacoma at 170k miles. Not long afterwards I began to experienced unusual road noise. I brought the truck back in at 199k miles for a “multi-point inspection” and was...

“ ” Dropped tundra off for service. Went back to pick up and truck was unlocked and someone had gone thru truck and stole things out of my console. Service guy in dealership really didn't care. To me it's a real invasion of my privacy.

“ ” I had to bring my car in to get a second key fob programmed since the dealership I originally bought it from didn’t send a spare, however; the original dealership said that they would pay for the spare key. I talked with Michelle over the phone the day prior to coming and said told me they...

“ ” If you mention another deal with anyone else they happily tell you “better go buy from them! We wont go any lower on our prices.” Ive been told this multiple tomes by several salespeople. So be sure to go buy elsewhere. They encourage it

“ ” I recently had my vehicle in the shop to check for a potential seal leak underneath. After waiting two hours, I was told nothing was found—no big deal. However, I later discovered that the skid plate, which covers the oil pan, was not reinstalled. I live over an hour away, so this was a...